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  • Why a Ticket to the Moon Hammock?

    Original Quality:

    There can only be one original, the first Parachute Hammock. It was back in 1996, when after years of hammocking, and selling a basic suspended sleeping solution, TTTM Founder Charly came across parachute nylon. Being intrigued by the material’s unique qualities, as low weight, unequalled strength, and amazing compactness, he started his quest to create the ultimate hammock. Could this material enable the breakthrough he had dreamt of?


    Traditional hammock cannot be folded and stored easily since they use spreader bars, the TTTM parachute hammock has no spreader bars. A parachute hammock is much lighter than a traditional Mayan one. Though it is more spacious when in use, it is much smaller when stored in its attached pouch. The clever pouch designs will always allow you to fit it into your backpack or hang it from your belt.


    The cotton strings of traditional hammocks absorb moisture, making it more susceptible to mold and mildew, yet the synthetic material of parachute hammocks rejects water. Parachute nylon fabric will also see color fade much slower, even in direct sunlight. The TTTM Hammocks’ fabric is easy to clean and will not rot. 

    Safety and comfort:

    The mesh of traditional hammocks is likely to leave impressions on your skin, and fingers and toes can get stuck in the net. The delicate cotton strings can easily snag, so you need to be extra careful when getting in and out. The sturdiness of your TTTM Hammock, meanwhile, has a super smooth surface and a weight tolerance of 200 kg. The TTTM Parachute hammocks are elastic and breathable, so they don’t absorb sweat, cotton hammocks do and thus often produce an odor that could attract rodents and other animals. Some people fear hammocks, because they think they will fall out. Indeed, hammocks that use a spreader bar to open up the ends can flip easily and when a hammock flips the user will fall out. With TTTM parachute nylon hammocks the fabric bunches into a small area at the end. This creates a cocoon like space that will not flip without the help of your friends! Backflip video on Youtube.

    Good Lifespan:

    Parachute hammocks will last approximately three times longer than traditional ones. The TTTM hammock offers great value, it is the one and only ORIGINAL, its well-known brand name is synonymous with high durability. You can definitely resell it at a good price, but why would you?

    Quick drying material:

    When traveling as backpacker you’ll appreciate that a wet nylon hammock holds very little water, whereas a wet cotton hammock will mean a substantial weight increase, which will tire you faster.

    The TTTM Parachute hammock is easy to clean, by hand or machine, it is designed to withstand the toughest conditions.

  • Do I need a Suspension System for my TTTM Hammock?

    Your hammock comes standard with two stainless steel hooks or aluminum carabiners on each end that you can use to hang your hammock from any mounting point; ropes or straps, webbing, anchors. Our pre-knotted nautical hammock ropes remain the easiest and safest way to hang your TTTM hammock, they are also the cheapest solution as a set of 2 lengths of nautical rope, lined and pre-knotted for a hammock setup in just seconds.

  • What is the Weight Limit for TTTM Products?

    Our hammocks are manufactured with 100% nylon parachute fabric; this makes them lightweight yet extremely strong. We have successfully passed crash tests exceeding 600 kg / 1200 lbs, but for safety reasons we recommend a maximum load of 200 kg / 440 lbs for all TTTM Hammocks.

  • How many People fit in a TTTM Hammock?

    One person for sleeping comfortably, two people will fit in the Single Hammock, but intimately. Up to three persons can sit in the Double Hammock with their feet sticking over the side. A King Size Hammock easily sleeps two adults and a child. We have witnessed how eight people had great fun one afternoon swinging in a TTTM Mammock that was suspended over water…

  • Do You Guarantee the Quality?

    Ticket to the Moon products carry a 10 years warranty against defects in workmanship and materials. Defective or damaged products should be returned to us for evaluation and will be repaired or replaced at our discretion. Warranty issues are settled by replacement or exchange, no credits or refunds. Rips, burns, tears, and damages due to accidents, normal wear and tear, improper care, miss-use or the natural breakdown, aging of fabric and materials over time and cosmetic issues unrelated to function or safety are not covered by this warranty.

    We take great pride in developing the original parachute hammock, selecting the best materials, and crafting to the highest safety and quality standards. While hammocking, please show respect for that and remember to remove sharp objects as pocket knives, belts, keys, necklaces and earrings. A word of warning is further in place for animals; they love hammocking too, but their sharp nails can puncture the delicate fabric! UV light will fade the colors of your hammock and at some extreme point damage the fabric, so avoid long exposure to the sun. Especially when you’re not in your TTTM Hammock, consider putting it back in its pouch.

  • Can I repair my hammock?

    Nylon fabric is extremely resistant but also fragile...Small holes or burns can be repaired with repair patch.

    The good news is that we will never let our users down so it is available for shipping from the factory, please contact us for further info.

    FYI nylon repair patch or nylon repair tape can also be sourced locally!

  • Can I Make Love in a TTTM Hammock?

    Certainly, and you don’t have to be a swinger. After a long day of trekking, a flexible branch can even do some of the work for you! The Mayans have done it for generations; a little creativity lets you explore many different positions in, on and from your hammock. One TTTM aficionado calls it “the ultimate love swing”.

  • Are TTTM Hammocks Breathable?

    TTTM hammocks are extremely breathable, so you will not sweat in your hammock. The porous nylon fabric makes them safe for children too. They will not hold water, so even when left in a downpour there is no threat of rot or mildew.

  • How Do You Get in and Out a TTTM Hammock?

    First of all, check if the suspension system is secured properly. Facing away from the hammock, slightly spread the material by holding both sides and slowly sit down as the hammocks stretches under the weight. Once you are comfortably seated hold the far side for balance and swing your legs inside. Relax and enjoy the Ticket to the Moon experience! When you are told to get out, swing your legs back out, and once you feet are on safe ground, stand up.

  • Why is there no Spreader Bar?

    Spreader bars make your hammock instable, as it flips over more easily, and they only make a hammock heavier. Our hammocks’ length of over three meters eliminates the need for bars. 
We do admit that a spreader bar makes an empty hammock look very inviting, but would you really want to carry two bars just for the odd photo opp?

  • What is the Point of Using the Hook?

    The TTTM stainless hook allows for easy hammock set up with the right balance regardless of the distance between  mounting points, especially if you use TTTM Nautical Rope or Tree-Friendly Straps fast suspension system. The hook makes for super easy and safe installation, so you can enjoy your Ticket To The Moon in less than 90 seconds. Hammock setup video on Youtube

  • How much Space do I need to Hang my Hammock?

    The optimal distance for hanging your hammock is between 3 and 4.5 meters. If the distance is less than that, you need to increase the height of the hooks to create a curve. If the trees or structures are further apart, you can use TTTM nautical rope to bridge the distance. The safest way of hammocking is no more than 45 cm or 18 inches above the ground, just in case the tree gets hit by lighting or your anchoring wasn’t secure enough. Hammock Hang Calculator on The Ultimate Hang.

  • Can I use a standard Hammock Frame for my TTTM?

    Our Single, Double and King Size hammocks are all 320 cm long, so they perfectly match most standard 10 feet frames. The shorter Mini Hammock and longer Mammock won't fit though.

  • Does The Ticket To The Moon Mosquito Net 360° work with all TTTM Hammocks?

    Our Mosquito and Bug Net is roomy enough to protect you from insects and pests if you use a Mini, Single, Double or King Size Hammock. However, it is not big enough for the Mammock, giant parachute hammock. The TTTM Hammock Tarp is also designed to easily cover most of our hammocks.

  • How can I clean my TTTM Hammock?

    We recommend either washing your hammock in a front-loading machine, or hand washing in a (bath-) tub. If you are washing your hammock remember to remove the hooks or carabiners (no need to untie any knots), washing gently at 30 degree Celsius without bleach using a gentle detergent. After thoroughly rinsing with water, hang or lay your hammock flat to dry. Do not dry hammocks in a tumble dryer.

    Machine Washing:

    Tie ends together with string just below the end loops. Tie the hammock again at the other end, and once more in the middle. This will prevent tangling. Put the hammock in a pillow case and tie it tightly. Use a mild detergent, no bleach, and wash gently. Dry the hammock immediately after the rinse cycle by hanging it or laying flat to dry.

    Hand Washing: 

    Tie ends together with string just below the end loops. Tie the hammock again at the other end, and once more in the middle. This will prevent tangling. In a bathtub or a large sink, immerse your hammock in the water and mild detergent mixture (do not use bleach!). Agitate the hammock until it's clean and rinse thouroughly. Hang hammock to dry directly after washing.  


  • Do I pay import duties over my order?

    Every country applies different tax legislation, orders may be subject to custom fees, import duties and brokerage fees.

  • Is it safe to buy TTTM products online using a credit card?

    Yes. Ticket To The Moon uses a secure transaction company 2Checkout. This is a paid service, we cover the costs, to protect our customers and their privacy.

  • Do you ship Everywhere?

    We ship worldwide, using the best door-to-door express delivery services, TNT for international and JNE for domestic shipments in Indonesia. TTTM does not ship to P.O. Boxes, nor other planets.

  • How do I track my order?

    We charge USD 20 ( +10% of the value of the product ) for international orders, shipping within Indonesia is free of charge. All orders above USD 170, are eligible for free shipping.

    *Every country applies different tax legislation, orders may be subject to custom fees or import duties.

  • What are the payment options?

    In the checkout process you can pick from payment options as credit card or PayPal. TTTM does not offer the possibility to pay Cash On Delivery. You can contact our customer service <[email protected]> for other payment solutions, like deposits or bank transfers.

  • Can I pay using PayPal?

    Yes, our payment provider allows you to pay with most Debit and Credit Cards and PayPal.

  • When my order will be shipped?

    As manufacturer, we can generally produce and ship your order the same day it is confirmed and payment is received. Allow 5 working days for international express door-to-door delivery.


  • How do I create an account?

    Click the "Log in" link at the top right side of our site. Register by filling in all the required fields. You will receive an "Account Activation" confirmation by e-mail. If your inbox stays empty check in Spam or Bulk messages.

  • Has my order been shipped yet?

    Click "User" and then "order history" to see if your shipment has been sent.

  • How do I change quantities or items of my order?

    Click shopping cart symbol and opt for Change Order, after your order has been dispatched you can not change anymore.

  • How do I track my order?

    Click the "User" and then on "order history" and if your shipment has been dispatched you can use the Airway Bill (AWB) number that is displayed to track the consignment here: or for domestic shipment You will also receive a shipment confirmation email with the Airway Bill number.

  • How Do I Return or Exchange an Order?

    Make A Return We guarantee your total satisfaction with all Ticket to the Moon products. However, sometimes you need to return or exchange a product for something else - it happens. If you feel like you want to return your Ticket to the Moon product, we offer a full refund for unused gear. Unused gear must be returned within 30 days of delivery for a full refund.
    New, unused gear must be returned in the condition you received it and with the original box and/or packaging, including manufacturer tags where applicable.
    Please take the time to carefully package your returns. It is the responsibility of the customer to pay costs related to the repair of returned items damaged in shipping due to improper packaging.
    If you feel that your gear is eligible for a warranty evaluation by the manufacturer due to defect in its materials or workmanship, contact our Warranty Department:
    Please send all European returns to: Ticket to the Moon Flagship Store Vienna Gumpendorferstraße 65 1060 Vienna, Austria It takes 3–5 business days to process a return after it arrives at our Flagship Store.
    You’ll receive an email confirmation when your return is received. Make An Exchange If you want to exchange a product for something else, the fastest way to exchange a product is to return your original purchase to: Ticket to the Moon Flagship Store Vienna Gumpendorferstraße 65 1060 Vienna, Austria At the same time, send an email to [email protected] You’ll get the new product as quickly as possible after it arrives at our Flagship Store.

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